Privacy Policy

Last updated: November 7, 2026

This policy explains what personal information we collect, why, who may process it, and how to exercise your rights. ConsQualif complies with Quebec's Law 25 (Act respecting the protection of personal information in the private sector) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Person in Charge of Personal Information Protection

ConsQualif has designated a person responsible for the protection of personal information, who oversees compliance with this policy and handles your requests. You can reach them by email at consqualif@consqualif.com.

Information We Collect

Information you provide through our forms (name, email, phone, project address, project details, and résumé for job applications). Technical information collected automatically with your consent: pages viewed, button (CTA) interactions, device type, approximate IP address, and navigation flow.

Purposes of Use

To respond to your requests, prepare estimates and proposals, follow up with clients, evaluate job applications and, only with your consent, measure site audience and the performance of our advertising campaigns to improve our services. When you submit a form, we also record where your request came from (for example the ad, campaign or website that referred you, and the page you landed on) to process your request and measure the effectiveness of our marketing.

Consent

Non-essential cookies (analytics, advertising, social media) are disabled by default and are only activated with your explicit consent given through our cookie banner. You can withdraw your consent at any time, as easily as you gave it, by clicking "Cookie preferences" at the bottom of any page.

Cookies and Trackers

Cloudflare processes forms and Resend sends the associated emails to handle your requests, independently of advertising preferences. Audience measurement, Google Ads data sharing and social media are subject to your choices in the consent settings.

Microsoft Clarity (session replay and heatmaps)

With your analytics consent, we use Microsoft Clarity to understand how you interact with our website through behavioral metrics, heatmaps, and session replays. This data is captured via first- and third-party cookies to help us optimize the site and improve our services. Microsoft may also use this data under its own commitments. Clarity is activated only after your consent and stays disabled if you decline. To learn more, see the Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement.

Sharing With Third Parties

We never sell your personal information. It may be processed by trusted providers solely to operate the service: Google (Google Analytics, Google Ads, Google Tag Manager) and Resend (form email delivery) and Cloudflare (hosting and form processing). Each acts under its own privacy commitments.

Transfers Outside Quebec and Canada

Some of our providers (Google, Resend, Cloudflare) may process or host data outside Quebec and Canada, including in the United States. We take reasonable steps to ensure this information receives adequate protection, in line with Law 25.

Data Retention

We keep your information for as long as necessary for the stated purpose and the duration of the business relationship, then for an additional period of about three (3) years to meet our legal, accounting, and tax obligations. It is then securely deleted or anonymized.

Security

We apply reasonable technical and organizational measures (restricted access, encrypted form transmission) to protect your information against loss, unauthorized access, or disclosure.

Your Rights

You may request access to your information, its correction, withdrawal of your consent, and its deletion or de-indexing where the law allows. To exercise a right, email consqualif@consqualif.com; we respond within the timeframes required by law.

Filing a Complaint

If you believe your rights have not been respected, you may file a complaint with the Commission d'accès à l'information du Québec (CAI) or the Office of the Privacy Commissioner of Canada (OPC).

Policy Updates

We may update this policy to reflect legal, technical, or operational changes. The last updated date above indicates the currently active version.

For any request related to your personal data, contact info@consqualif.com.

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